[Resolved]  Zoom Car — refund of my fuel amount paid

Address:Pune, Maharashtra

I completed my ride on[protected] for which i got rs. 700 diesel filled in the car.
After trip completion i was notified that the refund for the paid amount for diesel is initiated against my card details. After waiting for week i tried contacting customer care but they're not responding to my email. I have mailed them a couple of times now.
20 days have passed by but i haven't received my refund amount yet.
Follow are my trip details-
Trip id - jps660n74
+4 photos
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Jan 23, 2020
Complaint marked as Resolved 
Amount refunded
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
Zoomcar Customer Care's response
Hello Prakhar,

Greetings!

We regret to know that you have not received the refund. Upon checking, we see that the refund is created through IMPS, an option stating "Get Refund" shall get highlighted under the respective booking ID in your application within 24 business hours. Please click on the option and add your bank details on the landing page. Once you click on submit, the amount shall be instantly transferred to your bank account.

Regards,
Ramya. S
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