[Resolved] Zoom Car — refund of rs 6000/-never received in my bank account.

[email protected]

from Gagret, Himachal Pradesh

Address:

176215

Booking # - jps6tp8th
I have never received the refund of rs 6000/-in my bank account details.
There are no contact nos or no contacts where we can file a complaint or speak to any of zoom cars representatives.
Please look into the matter and credit the amount in the bank account details given below
Hdfc bank
A/c#[protected]
Current account
Beneficiary name - mistywoods
Ifsc code - hdfc0003505
Please do the needfull.
Regards
Raman gupta
[protected]
[protected]

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Feb 16, 2018

Complaint marked as Resolved

After the trip, I went to US and returned after 6 months and with one complain everything gotresolved with in few days. Thanks for all the help zoom car team. And also I think the car trip to Bangalore was the best so far till now for our family as it was with seemless hassles. Looking forward to our next trip very soon. Regards. Raman

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Zoomcar Customer Care's response Hello Ramana,

Greetings!

We understand your disappointment here. Upon checking we see that the refund has been initiated from our end via IMPS. We have sent an email to the registered email ID with a link, request you to login to your Zoomcar account and then click on the link.
Enter your bank details and the amount will be instantly transferred to your respective account or you can initiate the refund by selecting the option " Get refund" in the application under the respective booking ID.

Appreciate your understanding in this regards.

Regards,
Kiran.S

Feb 07, 2018

Updated by [email protected] We booked a car on Bangalore airport.
We have given rs 6000/-advance apart from total amount chargeable for a car.
The refund was to be deposited back to our bank account and was never refunded back till now. I have already given my bank account details few times.
I was out of country from last 6 months.
Please do the needful as I am sending my bank account details again.
HDFC BANK
A/C #[protected]
Current account
Mistywoods
Ifsc code HDFC0003505
Thanks and regards
Raman gupta