[Resolved] Zoom Car — refund of the security deposit money

Y.sandeep deep

from Delhi, Delhi

Address:

Swarnapuri Road Parking site ,Patia, Khordha, Odisha, 751016

Dear sir/madam,
Booking id # jps6bziyh
I booked a car on 18th of april 2019. I returned by 19th april 9:00 pm. They said that the amount will reflect in your account by 5-7 working days, but when i checked my account after 10 days also and today is 20th day till now i didn't get my refund money from zoom car.
I have three screen shots with me
When i checked my zoom car page it showed that it is showing processed refunds but till date i didn't receive any amount. So i request to resolve this issue as soon as possible

+1 photos

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Jun 16, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

May 10, 2019

Zoomcar Customer Care's response Hello Sandeep,

Greetings!

Upon checking, we find that the refund for the booking is processed and is successfully transferred to your bank account.

Here's the transaction ID for your reference - [protected]. Request you to kindly check with your bank regarding the refund.

Regards,
Sowmya