[Resolved] Zoom Car — regarding bicycle

Shwetansh

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi Shwetansh Priyadarshi! We found your cycle 3167139 locked at a PEDL station and have ended the trip for you. Rs.6.0 has been debited from your PayTM account connected with [protected]. This is the message I received after parking the cycle in my apartment premises. That was evening so only I parked in my apartment premises but on next day when I was trying to unlock the same cycle for New trip it was not giving access to me. And even I got a pop up that a complaint is open for my account. I need this issue to be solved immediately

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Oct 24, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2018

Zoomcar Customer Care's response Hello Shweta,

Greetings!

We are sorry for the inconvenience caused.

Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya