[Resolved]  Zoom Car — regarding false booking

Address:700054

I can't get my location... When I call to customer care executive she told me to get to another location where you get your car.. Then I go to that location there.. Also I didn't get my car... My booking was start on 11 am morning.. I was searching for my car.. They give me 3 location and on all that 3 location I didn't get my car.. She told me to wait for 15 min.. I am waiting for 1 hours still did not get any call.. Is this a false booking.. I have spend 1100 rupees to find my car on ola.. To move from one location to another.. Now what I do.. I cancel my booking then. .. 1100 doesn't matter
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May 21, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
Zoomcar Customer Care's response
Hello Shubham,

Greetings!

Please accept our sincere apologies for the inconvenience caused during your reservation.

Kindly share your booking ID for our reference, we shall check on the complaint raised and we will revert with an update.

Regards,
Sowmya
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