[Resolved] Zoom Car — regarding rent cycle through pedl.in | |||
Today I took a cycle from a pedel station( Newtown aa3, Kolkata-700135, near arambagh food Mart) .after some time I looked the cycle and kept the cycle in the same place .but end trip didn't working and 12/- charged extra . though I looked it, but it not automatically end trip also.after 1:30 hr.i got a msg, and again went there to end trip.than it works, but the cycle was locked .I want to refund my money (RS.12/-) . Please look the matter . Was this information helpful? | |||
Jun 15, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support May 15, 2018 Zoomcar Customer Care's response Hello Sayanti, Greetings! We are sorry to know about the trouble caused. Kindly send an email through our contact us page on the website/application, we shall resolve the issue on priority. Regards, Appachu Zoomcar | |||
 2 Comments | |||
Comments
I have unlocked cycle 102996 on 29th April Early at 5:59 am and after 28 mins, not able to end the trip it was showing message that find nearby station. After many tries, able to end trip but my payment got deducted for 1 hour charge of 6₹ and payment got deducted twice and total 12₹ got deducted. Kindly help for refund.
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I just watching some articles in the shop and cycle was stolen from my back.
Now i am unable to end the trip and lock the cycle.