[Resolved]  Zoom Car — regarding the refund amount

Address:560017

I have booked the zoom car (Booking id: #jps646z5y) on 11th november by paying rs:4736 including the advance amount of rs:3000. I didn't get the refund amount back till now. I called to the customer care of zoom car. They told me that they refunded back the amount on 12th november itself and gave the arn no :[protected] to enquire in the bank. I went to the my bank (Sbi) and gave the complaint, they checked it and informed me that the problem is from the side of zoom car only. Bank didn't receive any amount as well as they are not able to check it.
I have waited for two months, so please find where my money got stucked and refund that as soon as possible.
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Feb 17, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2019
Zoomcar Customer Care's response
Hello Arya,

Greetings!

We understand your concern here. Upon checking with the above mention booking ID, we see the refund has been already credited to your source account from our end. Kindly have a check with your respective bank with the same.

Regards,
Imran
Zoomcar
Mar 18, 2019
Updated by arya123xyzarya
Thanks Imran, my problem got resolved.
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