Zoom Car — Regarding zoom rental, customer huge disappointment

venkatzidane

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 60019
Website:	www.zoomcar.com

Hello Every one,

After the situation i have faced on last sunday(March 13th 2016) due to a Big disappointment. Don't Prefer Zoom car any more in Chennai, They are making us Fools. And They will not provide cars in the mentioned timing. Their only motivation is to Earn money from peoples, they don't care about time perfection and customer plans. If they get money from existing customer they will tell us to cancel the booking the same thing happened to me in a simple way. They are providing 665 rupees as compensation to close that issue. IS this the way MNC company will act?

Friends don't prefer Zoom car any more, There is lots and lots of Rental cars available in chennai. Please prefer other rental car in future. Zoom are making us Fools. Every one faced this issue, I don't know who took up this issue to the next level.

Please please guys don't Prefer zoom car. I will make this to reach to every one.

All they need money, They are not Perfection, Caring and satisfaction on Customer. Who ever provides money in Priority, They will assist car for them.

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Zoomcar Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Venkat, we deeply regret that we were unable to serve your booking. As informed we will not be able to do much in this case, other than the offered compensation. We understand that the cancellation has caused you a lot of inconvenience. Request you to kindly oblige and accept the same. We are working on expanding our fleet so that we combat such issues in a better way. Appreciate your understanding in this matter.