[Resolved] Zoom Car — return my money

Pooja Sandip Thorat

from Pune, Maharashtra

Address:

411016

Hello, this ia extremely urgent. I am using pedl service in shivajinagar, pune. My cycle number is 103147. I unclocked the cycle and my trip started since morning 6:00am. And the cycle wasnt unlocked. I tried ending the trip but im unable to end the trip. Please help this is urgent. It been 2 hrs unable to end the trip. Please end the trip and refund my money back. And the most annoying fact is you dont have an instant helpline number service, in such discrepancies and emergency situations.
I request you to immeadiately end the trip and refund my money back.

Was this information helpful?

No (0)

Yes (0)

Aug 1, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Zoomcar Customer Care's response Hello Pooja,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link:https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar