[Resolved] Zoom Car — ripping off customer by providing faulty car | |
I had booked a zoomcar rental car from ranchi, as soon as i reached the ranchi pickup point of the zoomcar, the car was in a very poor condition and externally dented and damaged from all the sides. After inspecting the car, i refused to take it and told them that i wouldn't take the car. The customer service didn't budge nor anyone else who i spoke to. The company has taken the full amount from me and isn't ready to give any sort of return/refund/credits for the same. Was this information helpful? | |
Jan 12, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 11, 2019 Zoomcar Customer Care's response Hello User, Greetings! We are sorry to know about the vehicle condition. Please share the booking ID for us to have a check on the issue. Regards, Imran Zoomcar | |
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
We are sorry for the trouble caused. We have a dedicated team for our ZAP program, kindly send an email with your concern to zap.sales@zoomcar.com or you can reach out to our support team at 18602129666.
Regard
Wasim
Zoomcar