[Resolved]  Zoom Car — security deposit not refunded (cannot contact cc)

Address:500032

I booked hyundai i20 elite on 23rd feb 2020. I paid 2275/- as total amount (1276/- for car and 999 as security deposit). I paid this amount via netbanking. I was told that amount will be refunded till 10th march 2020. Refund has not been initiated and refund amount reflects 0 on the website. They are also ignoring emails and calls on customer care.

Booking id: jps6nlvtx
Was this information helpful?
No (0)
Yes (0)
Apr 17, 2020
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2020
Zoomcar Customer Care's response
Hello Aishwary,

Greetings!

We are sorry for the inconvenience caused. We did check the booking and see that one of our executives has reached out to you and updated on the refund.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

Muze fasaya hai 35000 Ru Ko. Muze call Kiya tha bola aap meri gadi leyo Mai indain army se hu mera taransfer hai jammmu Kashmir Mai
Esliye Mai car bech Raha hu .
Tum intrested hai to batao .

Uska name isne Dhanraj k. Jain bataya

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5657
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information