[Resolved] Zoom Car — supermiler club account | |||||
I had successfully completed my 3 zoomcar trips but still my account is not reflecting my status updated to supermiler. I had made atleast 8 calls to customer care regarding the same and everytime i was told to wait. Today i got a message requesting to complete one more trip to get upgraded. As per the policy the moment i complete 2 trips or 400 kms i should be getting this upgradation which never happened. The customer agents lack the basic understanding about the offers running in zoomcar. Was this information helpful? | |||||
Jul 17, 2017 Complaint marked as Resolved Finally got it done.
Thanks to the forum and Zoomcar. Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 Zoomcar Customer Care's response Dear user, Greetings! We are sorry for the inconvenience caused. Request you to share us your registered mail ID for us to have a check and do the needful. Regards, Zoomcar | |||||
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Finally got it done
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