[Resolved] Zoom Car — the condition of the car could have resulted in a fatal accident | |
The condition of the car was really bad. So, bad that we almost crashed because of the faulty lights. Faulty headlights, broken bumper that fell off while driving, faulty windscreen-kept fogging when it rained, faded interioirs, screeching sound from the ac console. Such bad condition of the car and still they are not providing me any refund. Paid the full amount for a good condition car got a faulty car yhat could have resulted in a crash. Was this information helpful? | |
Nov 20, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 20, 2017 Zoomcar Customer Care's response Hello Guneet, Greetings! We are sorry for the inconvenience caused. We do follow a strict protocol in ensuring that the vehicles are well maintained. Reviewing your comments regarding the vehicle condition. We understand that we have failed to provide the vehicle in a good condition. Kindly share your booking details for us to check the above issue and revert. Regards, Appachu Zoomcar | |
1 Comment | |
Comments
Booking ID is JPS6TA3SE. Please do not revert with 700 driving credits. I have already declined that.
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