[Resolved]  Zoom Car — the wasn't end

Hello, this ia extremely urgent. I am using pedl service in Karve Nagar, Pune. My cycle number is 3164577.. I unclocked the cycle and my trip started since evening 6.00 pm. When I complete my trip then I tried ending the trip but im unable to end the trip. Please help this is urgent. It been 2.30 hrs unable to end the trip. Please end the trip and refund my money back. And the most annoying fact is you dont have an instant helpline number service, in such discrepancies and emergency situations.
I request you to immeadiately end the trip and refund my money back.
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Jan 9, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
Zoomcar Customer Care's response
Hello User,

Greetings!

We are sorry to know that the issue has been persisting.

We request you to kindly follow the below steps and raise the complaint, we have a dedicated PEDL team who shall check on the complaint raised and shall resolve the issue.

- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

In case you need any further details, kindly revert, we shall help you accordingly.

Regards,
Ramya
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