[Resolved]  Zoom Car — tried to book a trip twice, both the times money was deducted but trip was not confirmed

Address:Ernakulam, Kerala, 683102

Below mentioned are the two confirmation messages from payuib for respective trips:

Transaction no. [protected] for rs 10717.00 done for www.zoomcar.com has succeeded

Transaction no. [protected] for rs 10717.00 done for www.zoomcar.com has succeeded

Please process the refund soon as it is a relatively big amount and advise on the recommended payment method to avoid this.
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Jul 10, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2019
Zoomcar Customer Care's response
Hello Rajat,

Greetings!

We are sorry as you have not received the booking confirmation. Please share the registered email ID, we shall have a check and share an update.

Regard
Wasim
Zoomcar
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