[Resolved]  Zoom Car — trip id: jps66g6hh

Address:Ahmedabad, Gujarat

Hi, tata tiago car given to me was filled with around half tank of fuel when the car was tower due to diesel leakage. During the time of pickup hardly there was 5%. I had to cancel my trip midway which was 120kms away from ahmedabad. I had to wait until tow came in risking my family where there was no connectivity by bus etc. Even though i had not opted for fuel package, since the car was damaged mid way i need fuel money back.
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Jan 17, 2020
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
Zoomcar Customer Care's response
Hello User,

Greetings!

We are sorry for the trouble caused. We did go through the booking and see that our team is working on it, you will receive the update within 48 hours, we request you to wait kindly wait for an update.

Regards,
Ramya. S
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