[Resolved] Zoom Car — unable to end my trip on pedl zoomcar

Ganesh A R

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600020
Website:	pedl.zoomcar.com

I tried to unlock a cycle that was available near my place. The cycle didn't unlock but the timer started running. I have registered 2 complaints right after this and till now no one has contacted me to resolve this issue. It has been three days and still the timer is running in my account.

I am unable to check my cycle number on the website because it asking me to pay the additional amount.

My email id : ambi. [protected]@gmail.com
Area: iit madras

I have delinked my paytm account since i do not want to be debited for the ride that i never took.

Kindly resolve this issue immediately.

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Mar 26, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Mar 01, 2018

Updated by Ganesh A R Nothing has been done till now, not a single person had contacted me regarding this. It has been more than 45 days since I gave this complaint. My trip ended after seven days and I have an outstanding bill of Rs. 300 for the trip which I never took.