[Resolved]  Zoom Car — unable to end my trip pedl app

Hi,
Today i have used pedl app cycle 1st time. After completing my drive i am unable to end my trip. I been trying more than 2 hours but no luck. Still amount is reducing from my paytm account. I was park the vehicle in the location was showed in the app but couldn't end the trip.

Please have a look on this. I lost 70 rupees. Still trip in progress.

Please help me to stop my trip.

Cycle no - 3212110
I parked near to mantri square mall.
Malleswaram.
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Jan 5, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
Zoomcar Customer Care's response
Hello Shanmugam,

Greetings!

We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regards,
Appachu
Zoomcar
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