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Zoomcar

[Resolved]  Zoom Car — unable to end pedal trip

I was using pedl number 102044 and now i am trying to end the trip but still unable to do so. It's very urgent, please help me end the trip and i have used for 1:30hrs so place charge me for that and refund the rest amount. It's very urgent.

Also please mention some direct number or hotline as i see many of the users are facing the same issue as me.
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Oct 29, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Zoomcar Customer Care's response Hello Abhishek,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar
Complaint comments 
3 Comments

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Comments

Unable to end trip from the last 1 hour.this way my charges are getting added. I don't pay a single penny extra
Reply
Zoomcar Customer Care's response, Sep 27, 2018
Verified Support
Hello Debodooty,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar
[protected]@gmail.com
[protected]
Registered email ID and phone number.

Am getting an error as you have an open complaint and hence you couldn't start a new trip.

Kindly resolve this as soon as possible.
Reply
Zoomcar Customer Care's response, Sep 27, 2018
Verified Support
Hello Nischitb,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar
Hi I am trying to end the trip, but it is not ending it showing that Parking is full, i have tried 2-3 places but it is not ending. It is still ongoing. Please end the trip so that i will not pay the charge.

Name: Narpal Chandra
Cycle Number: 3170553
Reply
Zoomcar Customer Care's response, Sep 27, 2018
Verified Support
Hello Narpal,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar

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