[Resolved]  Zoom Car — unable to end the trip and paid for unused cycle

I have unlocked a cycle (Cycle no 102729) near kukatpalli hyderabad yesterday. As the cycle seat was damaged i have locked the cycle using my mobile application. Now i am unable to end the trip also i have been charged for 19 hours till now & still my money getting deducted every hour from my paytm account for an unused cycle.
Being a first time user, i am not aware that i need to manually lock the cycle. I have locked it using my mobile application as i have unlocked it using the same mobile application (No need to unlock it manually).
There is no one available at the pedl pick up station to help me for exchanging the damaged cycle with a good cycle or to assist me to lock the cycle manually to end the trip as i am the first time user of pedl clycle.
I need to travel for above 25 kms from my place to reach any pedl station to report this issue directly.
So, kindly end my trip asap and refund the amount that i have paid for the unused pedl.

I am upset with the zoom cars customer support response, response time and their pedl maintainance.