[Resolved] Zoom Car — unable to end the trip

PallaviAnne

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Pedl.in

Hi, i booked a cycle with pedl. I am not able to end my trip. It keep saying the parking is full, try in a different station. I even went to the nearby station, but not able to end my trip.
Cycle no - 102793
I want to understand this is not our fault that the station is full. We are not supposed to be roaming to different parking stations to check for an empy one. And there is no customer service number to contact. Not happy with the experience.

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Jan 10, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Zoomcar Customer Care's response Hello,

Greetings!

We understand your concern here. We did have a check on the escalation raised and we have ended the trip.

Regards
Kiran.S

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Comments

Porwalh

from Pune, Maharashtra

I have used cycle in morning for 28 minutes are parked it at same location from where I started but till now not able to end my trip. already logged complaint with zoomcar but no updates. It is charging me for every 30 minutes.

Also at the time of booking it deducted 10Rs from my paytm wallet. don't know whats going on?