[Resolved]  Zoom Car — unable to end the trip in pune

Address:Pune, Maharashtra

Hi team,

I booked a cycle 102343 stationed at my office location & used it for around 70 minutes, but unable to end trip stating something went wrong and find nearby pedl station when infact i am at pedl station in front of axis bank fc road,. I am being charged for next 30 minutes ride as well. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.
Was this information helpful?
No (0)
Yes (0)
Mar 17, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2018
Zoomcar Customer Care's response
Hello Yuvraj,

Greetings!

We are sorry as you are unable to end the trip. Request you to write to us through our contact us page on the application or website, our team will have a check and do the needful.

Regard
Wasim
Zoomcar
Complaint comments 

Comments

Sir,
Plz give a pedal cycle station beside aliah university rajarhat newtown action area ll.here many students are hungry for this cycle ride.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5655
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information