[Resolved]  Zoom Car — unable to end trip and its past 4:30 hrs.

Address:Kolkata, West Bengal, 700156

My Cycle ID 101419.
Unable to end my trip for after using it for only 30 mins. I parked the cycle at 2:24 pm and tried to end the trip it failed. But after couple of try I showed me trip was ended.

But after that Now I can see in my app it's still going on and It will cost me 30 INR. Please end the trip for me. And also make sure I won't get charged extra for some technical issue of your app.

Could you please assist in ending the trip. Kindly have look on issue and help resolving.
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May 17, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2018
Zoomcar Customer Care's response
Hello Tirthankar,

Greetings!

We are sorry for the trouble caused. Please send us an email through our contact us page. The concerned team shall revert to the email. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Complaint comments 

Comments

I have ride through pedl.in 24 min cycle obseved that two time rupees 3 is deducted. I have end my trip within 30 min. Payment mode paytm. Why total rupees 6 is deducted. Kinldy check and revert and deposit my 3 rupees to my paytm wallet.
101385 cycle code

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