[Resolved] Zoom Car — unable to end trip cycle 3186951 in kolkata | |
On 12 dec i booked a cycle 3186951 and used for around 20-30 mins which was showing charge of rs.9. I locked the cycle and tries to end the trip but the app did not work properly. Several times i tried but still trip could not be ended. Now when i see it's already more than. 14 hrs and the trip cost is 252 and still the app is not allowing to end the trip. This has happened previously also nearly after 2-3 hrs i could end the trip. Was this information helpful? | |
Jan 25, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 13, 2018 Zoomcar Customer Care's response Hello User, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Imran Zoomcar | |
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