[Resolved] Zoom Car — unable to end trip even after locking the cycle in mahindra city, chengalpet

Aom

from Chennai, Tamil Nadu

Address:

603002

Hi,

I'm not able to end the trip even after locking the cycle and the cycle is parked in the canopy pedl station. Amount is getting deducted unnecessarily from my paytm account. Could you please look into this on priority and end the trip.

Please end the trip as soon as possible. And also pls let me know how to get back the amount deducted because of this issue.

Location : mahindra city, chengalpet
Cycle no 103307

Thanks!

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Dec 28, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Zoomcar Customer Care's response Hello User,

Greetings!

We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regard
Wasim
Zoomcar