[Resolved] Zoom Car — unable to end trip pedl zoomcar | |
Hi team, I booked a cycle 3211570 stationed near home stand & used it for around 5 minutes, but unable to end trip stating parking is full and end trip at some other station. I can not park it to other location as it is not near to my destination. The trip was not auto ended and i was charged extra 5 rs for this trip. Kindly have look on issue and help resolving on priority. Date - 4 dec 2018 Mob#[protected] Was this information helpful? | |
Jan 15, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 05, 2018 Zoomcar Customer Care's response Hello Shaurav, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Appachu Zoomcar | |
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