[Resolved] Zoom Car — unable to end trip with cycle 101217

Ankita Panda

from Savantvadi, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	pedl.zoomcar.com/trip/e2117a9f-f7b7-11e7-afd0-028ea5d789d4

Complaint about pedl rental cycles:

I mistakenly entered a different cycle number and my pedl trip was started with cycle 101217. But neither am i able to end the trip, nor am i able to locate the cycle. I am also unable to contact any pedl customer care number.
Please assist.

Please end the trip with cycle number 101217. I am being charged even without using it.

Name - ankita panda
Cycle number: 101217

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Feb 16, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Zoomcar Customer Care's response Hello Ankita,

Greetings!

We are extremely sorry for the inconvenience caused. We did have a check and have ended the trip. Once again, apologies for the delay.

Regards,
Wasim
Zoomcar