[Resolved] Zoom Car — unable unlock and unable to end the trip | |||
My cycle number 3204189. A terrible first time experience. Unable to unlock my first cycle. Then it took several minutes to end that trip. Then booked another cycle. Now after an hour, i have reached the station. But not able to end the trip. Now couldn't unlock also. Such a creepy service. I would never recommend pedl to anyone. Now it's is still charging in my account. I don't have want any deductions to be happen in my balance. Was this information helpful? | |||
Nov 28, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 19, 2018 Zoomcar Customer Care's response Hello Mariappan, Greetings! We are sorry for the delay in response. Please let us know if you are still facing the issue for us to have the same checked. Regards, Appachu Zoomcar | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
I need a justification for this.
Greetings!
We are sorry for the delay in response. Please let us know if you are still facing the issue for us to have the same checked.
Regards,
Appachu
Zoomcar