[Resolved] Zoom Car — unauthorized money deduction from customer account | |||||
I was not able to end trip as your app was searching and got timed out frequently. I ended my trip by 20 mins but after 46 mins it got ended on your system and Rs 6 got deducted from my account. Your service is crap. Yesterday I started the trip but your cycle was not moving due to brake jam. I had to end trip to take another bi-cycle which cost me extra Rs 3. I will write a mail to your CEO and cyber crime team about your fraudulent activity of deducting money from Paytm and not refunding that amount Was this information helpful? | |||||
Sep 14, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 Zoomcar Customer Care's response Dear User, Greetings! We are sorry to know that you were unable to end the trip. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus Regards, Sowmya | |||||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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