[Resolved]  Zoom Car — unethical behaviour and unnecessary fines

Address:	560035
Website:	zoomcar.com

Hello all,

As it says, zoom is not for the cars, it refers to the speed with which they prey on their customers. Something similar happened with me when i got a ford figo with my booking id is jps6t4xca

I picked up my car at 9 pm which was running fine, though it was only around 10 km after which i went to have a tea at a road side shop. And the car had weird noises from the engine while starting.
In a matter of 2-3 minutes, the breaks got jammed and i called the zoom car support.
I spoke to azam, from their support. I explained him the issue, and he got the car towed. Thanks to azam who offered me to get a cab and he assured to get it reimbursed. I took an ola to my home, after handling the keys to the nearest zoom car facility at the royal meenakshi mall

Despite of the car having gps and was locked, parked safely, i had been getting calls till 2 am to explain the issue and tell the location of their car.
Next morning i wake up and have a fine of rs. 10, 000 reflecting on my account.
Also, i got a call saying that i damaged the car.
How can that be possible when i didn't even go beyond a speed of 50 km/h. And there are no dents. Not to forget, i had been driving since past 7 years and by god's grace never met with an accident or gave a hurt to the car i'm driving.

Now, i have an open question to all, "what should be the penalty of paying for the car, and getting a defected one, standing in the middle of the road even if you're driving safely with all measures and most importantly the calls for a fine!!! With a threat, if you don’t pay, legal actions are waiting for you at your doorstep.