[Resolved]  Zoom Car — unfair cleaning penalty charges

Address:	Bangalore, 560060
Website:	www.zoomcar.com

Hello zoom car,
Regarding my last booking, payment pending for zoomcar booking: jps6x0w8j is showing that to pay for cleaning charges of ₹1000.
When i took the car from my pickup point it was quite dirty and covered with dust before and i observed that there was some construction works happening nearer to car parked area and i realised it's ok and not an issue. After taking all the pictures from outside, when i unlocked and entered the car there i found consumed biscuit wrappers, used tissue papers and found that foot mat was quite dirty with some wet red soil and only removed the dirty things from the cabin. And returned the car in a good condition, after some hours of dropping & ending trip i received a notification to pay the cleaning fee of ₹1000.
First of all the car is not parked in a correct place and there was a dust and dirty things inside the car.
It was my first booking on zoom car and felt bad with my recent booking experience. And without analysing these issues u are sending the pending payment notice.
I'm the regular customer for drivezy and they are not charging madly.
And definitely this is the last booking. And i'll never do any booking from your disposal.