Zoom Car — unlocked another cycle by mistake

Address:Varanasi, Uttar Pradesh, 221005

This is in reference to the pedl services just started in iit bhu varanasi. I mistakenly unlocked a cycle with 100253 as its number and now i am unable to locate the cycle to end the trip. It is deducting the cost from my paytm wallet. Please help me with this and prompt action is appreciated. And also my paytm wallet does not have much money for it go on whole day. Kindly look into this matter and you can notify me on my email.
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Hello sir,
Your customer are driving very rash they hit my car in Hyderabad near kukatpally at 7:40 pm on 03/04/2018.bearing car no TS 09 UB 2586
My car got damaged.Iam going to raise the complaint against that car.
Who is the responsible for my car damages?

Thank you

We have booked a car the bokking id is ID: JPS62YX8C and the car is not at all clean outer side and inside too ver bad smell its really embarassing i wanna spit on ur faces for giving me such a nasty car...and the music player is like in auto and doesnt work too totally the car is a trash this is not fair and u ppl negligency makes me angry

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