[Resolved] Zoom Car — unnecessary inconvenience fees charged in booking id jps66rxji | |
I have already explained everything to the customer support, nd still an inconvenience fees has been charged in my zoomcar account. Further, i have faced inconvenience in delivering the vehicle and instead of refunding me my expenses which have been already agreeing with your customer support executives you are charging me fees. I have told mr. Anil (Photo attached) everything about documentation and on 11th december 2019 to one of zoomcar executive about documents and challans, but istead of resolving that they misbehave. Further about damage chrges, car is already damaged when picked up by me which i have already noted down in the checklist which need to be filled before taking the delivery of the car. Still damage chrges have been chrged to me flr the same. Reverse all the charges and refund me my cab bill which i have already mailed to [protected]@zoomcar.com several time. Was this information helpful? | |
Jan 20, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 19, 2019 Zoomcar Customer Care's response Hello Mayank, Greetings! We are sorry to know that there is a discrepancy in the billing. Please share the booking ID/email ID for us to revalidate the charges and share an update. Regards, Appachu Zoomcar | |
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