[Resolved]  Zoom Car — why zoom car does not maintain clarity with customer.

Address:

Bangalore, 560016

I would like to ask zoomcar few questions. It would be great if they will be able o answer them.
1 - why zoom car doesn't inform the customer about the damages, scratches noted by zoom car (Which were informed by old customers while using that vehicle and which are not repaired by zoom car yet) to its customer to whom it is going to push the vehicle?
2 - why do zoom give the vehicle on rent without repairing it and only collecting the repairing charges from all customer? Does zoom plan to buy a new car with scratch charges collected from the customer without repairing the vehicle?
3 - does zoom assured that all other parts which are not covered in snapshot by customers are properly checked and maintained before handing over to customer or zoom plan to collect damage charges from customer saying that it happened during customer uses time? Why zoom does not give a check list of the items it has maintained and checked like oil filter, radiator, breakoil, silencer pipe, engine oil, breaking system and other parts.