[Resolved]  Zoom Car — worst experience with zoomcar hyderabad

I have booked the baleno with booking id jps66yqyo through zoom car app. I never expected the standards maintained by zoom car will be this much low and they not even bothered to checking the vehicles they are providing. The car provided is very dirty both inside and outside and i guess service was done long back. Even driving experience with the vehicle is very bad. As per the zoom car vehicle has to parked at the same location where it was picked up. But unfortunately the owner of the car is using the somebodys parking and they are not allowing to park the car.

I will try to highlight this matter wherever possible
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2020
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2020
Zoomcar Customer Care's response
Hello User,

Greetings!

We are sorry for all the trouble caused. We believe our team reached out to you and addressed the above issue. Rest assured, the matter is already escalated to our ground team and we will take necessary action.

Regards,
Appachu
Zoomcar
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5655
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information