[Resolved] Zoom Car — wrong customer care number

Chinmayee Iyenger

from Palwal, Haryana

Address:	Bangalore, Karnataka, 560054
Website:	Zoomcar.com

We tried contacting the customer care number but it only takes u to ivr recording. The stupid thing is they have a service only for complintimg the transaction. We tried contacting for 3 days. They reply to mail after a long wait. This is outrageous and silly. Im frustrated and want it to be seen immediately. It caused me to much mental stress. Writing them mail and calling them from 2/3 phone. For 3/4 days

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Oct 13, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Zoomcar Customer Care's response Hello Chinmayee,

Greetings!

Please accept our sincere apologies for the inconvenience caused. We did review your comment and this is definitely not the experience we aim to provide to our customers. Please share your booking ID at [protected]@zoomcar, so that we check on the booking and we will do the needful.

Regard
Wasim

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Comments

contactkkiran

from Chennai, Tamil Nadu

Hi I forgot to carry my Original driving licence I from Hyderabad and came to Chennai on a business trip booked Zoom car but realised forgot to carry my original driving licence . i have my color zerox lamited Driving license aloso have Official RTA m _wallet app where my original Driving license is maintained . How to proceed i have paid 5000/- Any help in this regard is highly appreciated .Attached is the original License soft copy from Official RTA m-Wallet Government of Telangana Transport Department