[Resolved] Zoom Car — wrongly unlocked cycle plz end the trip | |||
I had wrongly unlocked cycle number 102186 got an sms from zoomcar to end the trip and i have not used cycle for a single minute and i don't know where is cycle please end the trip right now i don't want to be charged for something that i haven't used. 30rs is debited from my paytm wallet for pedl, customer care of zoomcar is not working so cannot log complaint there. They should revert transaction. Please end the trip immediately and refund any amount that was charged through my paytm. Name - shailesh mahajan Cycle num - 102186 Residential area - warje From where the pedl cycle was booked - shivajinagar... Was this information helpful? | |||
Jun 9, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support May 09, 2018 Zoomcar Customer Care's response Hello Sanket, Greetings! We are sorry to know about the trouble caused. Kindly send an email through our contact us page on the website/application, we shall resolve the issue on priority. Regards, Appachu Zoomcar | |||
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Greetings!
We did check our records and see that the refund is processed to your source account on 01/05/18. The refund amount will reflect in your respective account on or before 16/05/18.
Regards,
Appachu
Zoomcar