[Resolved] Zoom Car — zap associates termination

Subash Rajendran

from Bengaluru, Karnataka

Address:

560100

Hi,

I’m zap associate subscriber.. I bought a car and associated with zoom car and it’s been 2 years now.. Last 2 month before i have asked for termination and they informed me that need to serve 1 month notice period, post that they agreed to sell my car. But after this information mail no reply from zap team. I’m keep on trying to reach them but couldn’t able to reach as they have removed the option to reach customer care through ivr option.. Even mail also they are not responding.. Only auto generated mails i’m getting.. I need a solution for this.. First i want to cancel the agreement from zap and i want to sell my car..

Regards,
Subash rajendran

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Aug 3, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2019

Zoomcar Customer Care's response Hello Subash,

Greetings!

We are sorry as the issue has not been resolved. We will inform our team to have a check and resolve the issue on priority.

Regards,
Ramya. S