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Zoom Car — zap subscription

I have pre booked kuv 100 for 6 months. It was supposed to be processed this week and delivered on 1st march. I have no clue what's happening. Whenever i mail them they send the same automated response about what zap is. Mailed them thrice and uploaded needed documents through their message link sent a week ago. I would be happier if customer service in zap would be as good as during normal renting.

zap subscription
zap subscription

Complaint Status


[Feb 27, 2018] Zoomcar customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    72%
    Complaints
    3251
    Pending
    269
    Resolved
    2264
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038