Zoom Car — zoom car booking ahmedabad

I booked a baleno for 3 days in ahmedabad.

I received a lower version ford freestyle car instead of baleno. Furthermore this car had a preexisting ignition problem due to faulty battery. The customer support is so pathetic. They were not willing to provide any alternate car and were expecting us to leave the car wherever we were and arrange an alternate transport on our own at a remote location. We had to do "dhakka start" thrice in our onwards journey to somehow reach our destination.
This completely spoiled our trip and we couldn't use the car for one whole day and had to attend endless customer support calls to get the car repaired.

They didn't provided us any compensation for this in the final invoice and also charged 500/- cleaning fee even though the car was returned in clean condition. The guy who picked up the car didn't ever mention that the car is unclean.

They directly deduct additional charges from the deposit at their will.
You are totally helpless with all the money paid in advance.