Zoom Car — Zoom car Not Refunding The Money

Address:Enzyme Tech park, #4 Building, Domlur Service Road, 13, HAL Old Airport Rd, Domlur I Stage, ISRO Colony, Domlur, Bengaluru, Karnataka 560071
Website:Zoomcar.com

I have cancelled a booking on may 14th . After the cancellation i have received a message that it will be refunded by may 15th evening. Sa far i have called many times they are giving some bladi reasons and postponing day by day. Nearly 20 times i have called but no resolution and now not even customer care support team is not available. Not able to reach the support even. Please take necessary actions on them. They are telling the stories like they have refund issues. In that case why do they allow for bookings. Doing fraud. My booking id is JPS6N18JN. I am attaching the screen shot of that booking even. I need to get around 9800rs . This stupid fools are not refunding the money and they are cheating the customers .
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Zoomcar customer support has been notified about the posted complaint.
Jul 08, 2020
Updated by Venkatmahesh
still i didnt get refunud many complaints have been registered so far by many people but still they didnt refund the money
Verified Support
Aug 05, 2020
Zoomcar Customer Care's response
Hello Venkatmahesh,

Greeting!

We apologize for the delay caused in processing the refund. We are working on processing your refund, due to the crisis of COVID-19, it is taking more than the expected time to process the refund, rest assured, the refund will be processed as soon as possible. We are requesting your patience in the interim.

Regards,
Imran
Zoomcar
Aug 05, 2020
Updated by Venkatmahesh
same message pasting to everyone
Sep 18, 2020
Updated by Venkatmahesh
its been more than 4 months so far didnt get 1 rupee refund
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