[Resolved] Zoom Car — zoom car pedal | |||||
I have used the pedle cycle for some time and then when i tried to end the trip, it did not end. Despite being at an active station, the trip did not end. I am still being charged as of the moment as i type this complaint. The bill is piling and there is no recourse left with me. Please help me end the trip and refund me the surcharge amount deducted. Date: night of 21st september 2018 Was this information helpful? | |||||
Oct 24, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 Zoomcar Customer Care's response Hello Tarun, Greetings! We are sorry that you were unable to end the trip. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus Regard Wasim Zoomcar | |||||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Cycle parked next to other Pedl stations only, and I moved out of the city but still money deducting.
No helpline nothing nothing ...
Even after a day no help, simply money deducting ...
Attached detail snapshot
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Imran
Zoomcar