[Resolved]  Zoom Car — zoom cars pedl unable to parking a cycle at pedl station

Address:Hyderabad, Andhra Pradesh, 500038
Website:Www.pedl.zoomcar.com

Am not able to end trip where i still on pedal station also showing an error :station is fill park at another pedal station and my money is detected and ride is still continue i don't know how this is happening. And my ride is going on and am not using it also can u make resolve it and give my money back and my contact number is [protected].
Hi samaram sam! We found your cycle 102716 locked at a pedl station and have ended the trip for you. Rs.6.0 has been debited from your paytm account connected with [protected]
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Jul 20, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Zoomcar Customer Care's response
Hello Samaram,

Greetings!

We are sorry that you were unable to end the trip.

Kindly send an email through our contact us page sharing your trip details. We shall check and resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya
Verified Support
Jun 19, 2018
Zoomcar Customer Care's response
Hello Samaram,

Greetings!

We are sorry that you were unable to end the trip.

Kindly send an email through our contact us page sharing your trip details. We shall check and resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Ramya.S
Complaint comments 

Comments

Please provide a nearest pedl station so our group of 6 members uses pedl as go green India initiate . Ayyapa swami temple madiwala banglore 560068.
So it is easy to go take and providing awerness to people to use it.
I issued 101779 pedl cycle but unable to lock it after using for 30 minutes. And still it is charging me it's fare
I did my booking using zoom car for a Tata vechile and they auto cancelled when called was made to their call center they say the car isn't available because of technical issues and asked me to rebook it..I see the same car available with a higher price than I booked...this is really a fraud done

I made all my plans accordingly

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