[Resolved] Zoom Car — zoomcar cleaning charges - scam | |||
We took atmost care while using the car and still they have charged with cleaning charges. We even took pictures of the inside of the car. We are 100% sure their is not stain in the car but they have charged 500rs for cleaning what. I think this trick is used by the car representatives to get more money which zoom car has to stop. I have contacted zoom car through mail multiple times and i was always getting automated messages and the call number was a disaster it never works. My booking id:jps6xfpsn Was this information helpful? | |||
Nov 7, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 04, 2019 Zoomcar Customer Care's response Hello Govardhan, Greetings! We are sorry to know about the discrepancy in the billing. We did have a check and we have made the necessary changes under the booking. We have reversed the cleaning fee. Regards, Ramya. S | |||
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