[Resolved]  Zoom Car — zoomcar false damage charges

Address:

Bangalore, Karnataka

This is with my booking reference number jps6xym8o. I have returned the car on time and paid all the rental in advance (Rs. 12, 108)
After dropping off the car, zoom car put the damage penalty for the 1. Taillight damage 2. The audio system damage
In total, they have charged 6000/- rupees for this. There was already some amount left out in wallet and they deducted some amount from that.. Later they have posted to pay an additional amount rs. 4588.
I had raised the complaint earlier with the zoom customer care and twitter as well that damage was not done by me. Still, the zoom car put is not listening and sending me an email for recovering the amount following criminal and civil proceedings.
This is harassment in asking money for damage which was not done by me