[Resolved] Zoom Car — zoomcar has ruined 2 days of mine and family.

Technology Lover Harsh

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560035
Website:	www.zoomcar.com

I booked a rental car for 1 day 10 hours for 510 km including fuel. When i went there to take the car there was no fuel in the car as i was expecting full tank. Then i just drived it for 1 and half km and it stopped due a technical fault. I called them again and again waited for 3 hour and they said they don't have any option. I said buddy what the heck my family is ready and waiting for me. We had a plan to marriage in andhra pradesh. Because of there deal and plan how to tackle such cases. Zoomcar is not professional. I can not face my family. I want to file a case against them.

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Jan 15, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2018

Zoomcar Customer Care's response Hello Harsh,

Greetings!

Please accept our sincere apologies for the inconvenience caused. We did review your comment and this is definitely not the experience we aim to provide to our customers. Please share your booking ID at [protected]@zoomcar.com, so that we check on the booking and we will do the needful.

Regard
Wasim
Zoomcar