[Resolved]  Zoom Car — zoomcar hidden charges

Website:

Zoomcar.com

I have booked zoom car (Ford freestyle) with order id jps6fm69t for[protected] from 07:00 am to 07:00 pm. The pickup location site was an open place on road. When i reached the site the car was filled with mist and muddy at places. Inside of the car was also with sand at the foot rest. Its not even visible outside due to mist and dirt i didnt mind as i was going on a nearby short trip that too on high way. There was no cleaning cloth inside i had to clean the mirrors with what ever tissue papers i had and started. I returned the car to the original location in time and less than free kms. Now to my surprise they are charging me with cleaning charges of 1000 rs. First of all its not in a usable condition then now they are in return charging me of cleaning. I will not recommend zoom car to my friends anymore. They lost their loyal customer