[Resolved] Zoom Car — zoomcar hit me and drove off saying sorry

rohith raj rb

from Hyderabad, Telangana

Address:

Hyderabad, Telangana

Zoom car dashed and scratched my two left doors. We were going on a straight road, he was coming from left side street unable to control hit the car and scratched the left doors. He stopped briefly for a moment saying sorry and went off. It was a rental car and the person driving seemed to be minor with no license, we didn’t get a chance to ask for his license as they drove off while we were checking our damage

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Oct 18, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

Zoomcar Customer Care's response Hello Rohith,

Greetings!

We are sorry to know about the incident. Please let us know the location date and time for us to trace the concerned person details and take necessary action.

Regards,
Ramya. S

Aug 27, 2019

Updated by rohith raj rb It was August 25th 2019 at around 4:30 pm

Verified Support

Aug 28, 2019

Zoomcar Customer Care's response Hello Rohith,

Thank you for sharing the requested details, we will have this checked and we will take necessary action.

Regards,
Ramya. S

Aug 30, 2019

Updated by rohith raj rb How will I be compensated ?

Verified Support

Sep 04, 2019

Zoomcar Customer Care's response Hello Rohith,

We request you to share your contact number for our reference so that we can have a check and we will address you on the same.

Regards,
Ramya. S