[Resolved]  Zoom Car — zoomcar playing fraud games, never book again in your life i request such a worst experience.

I want to file my case against zoomcar, and tommorow and day after tommrow i definetly case on zoomcar for such a harrasment, and recently i filed case in the national consumer court file no. 699591 and i spread everywhere about there looting the custmors money. Such a worse experience with zoomcar, plz do share it, i want your support.

I keshav mahajan booked a car for the trip from rajhouri garden to sonipat on 21april 2018 from 8am to 11pm.
I ca me to pick the car from rajhouri garden zoomcar office which was at its worst condition without any lightning there the worker of zoom car said me to make video of car but don't tell me to make video of all already damaged parts of car so i haven't make video of cracked windcheater.in fact this is his work of keeping video record of car but he didn't. Then we went to sonipat. There was a scratch on wind cheater of car initially at the tym i pick the car but when we park the car in open sunlight there i noticed that initial crack is increasing due to very hot afternoon and direct sunrays then i again parked the car opposite to sunrays but it was increasing then i make the video to show how scratch is increasing due to hotness and how am putting water and wet hankerchief over windcheater. Sir the whole car is in same condition as i picked it. Not a single scratch over it any where else. So where is my mistake that u are not giving me my 5000 security money back. I want my money back because there is not my mistake.
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May 25, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Zoomcar Customer Care's response
Hello Keshav,

Greetings!

Please accept our apologies for any discrepancy in billing. Please share the booking ID to [protected]@zoomcar.com for us to have a check and do the needful.

Regards,
Rohit
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