[Resolved] Zoom Car — zoomcar refund money | |
I have taken my trip from pune on 21/11/18 with booking number jps64943c. I have finished my journey on time without any due. I was messaged the day after my journey that my deposit money of 3000 will be credit by 27/11. Today on 10/12/2018, i didnt received my money back. I want to know when will i get my money back as the only option left is to go to consumer court. Hope i will get clear response soon. Was this information helpful? | |
Feb 17, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 Zoomcar Customer Care's response Hello Malav, Greetings! We are sorry as you have not received the refund. We did check and see that refund transaction has been failed. Hence, we have created the refund through the IMPS. The link shall be shared to the registered email ID in 24 business hours. Request you to login to your Zoomcar account through a desktop and then click on the link. Enter your bank details and the amount will be instantly transferred to your respective account or you can initiate the refund by selecting the option " Get refund" in the application under the respective booking ID. Regards, Ramya. S | |
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